About Us

We're MIB Automates — a Sydney-based AI automation agency on a mission to free businesses from repetitive work.

We believe every business — no matter the size — deserves access to the same intelligent automation tools that large enterprises use. Our job is to make that accessible, practical, and affordable.

We work closely with small and medium businesses across Sydney and Australia, learning how you operate and building systems that fit into your existing workflow — not the other way around.

We're not a software company selling a product. We're a small team who gets to know your business and builds automation that actually solves your problems.

We build everything custom — no cookie-cutter templates or off-the-shelf software
We stay involved after launch — monitoring, optimising, and evolving your systems
We're based in Sydney's Inner West and love working with local businesses

Solutions

What We Build

We cover the areas that matter most — from how your business handles phone calls to how data moves between your tools behind the scenes.

Voice & Communication Automation

Never miss a lead or booking again. We deploy intelligent voice systems that handle inbound calls, answer common questions, capture booking details, and route conversations — available around the clock, without extra staff.

Scheduling & Booking Systems

Automate your entire appointment workflow — from initial inquiry to confirmation and follow-up. Integrated directly with your calendar and existing practice management software, minimising no-shows and manual admin.

Workflow & Backend Automation

Connect your tools and remove manual handoffs between systems. We build automated pipelines that handle lead routing, data syncing, internal notifications, and reporting — so nothing slips through the cracks.

Client Portals & Dashboards

Give your clients and team real-time visibility. We build custom portals and reporting dashboards that surface the metrics that matter — built specifically for how you operate, not how a template assumes you do.

Lead Capture & Follow-Up

Turn enquiries into booked clients automatically. Our systems capture leads from any channel, sort through them, and send follow-up messages — no manual effort needed.

Fully Custom Automation

Have a process that doesn't fit a standard mould? Good — that's where we do our best work. We design and build automation from scratch, built around exactly how your business works.

Our Process

From First Call to Live System

We keep things tight. Our process is designed to move fast without cutting corners — from scoping your needs to deploying a system that runs reliably from day one.

Discovery Call

We start by understanding your business — how you work, what slows you down, and what tools you use. No sales pitch, just an honest conversation about where automation can actually help.

Custom Build

We design and build your automation system from scratch. Everything is built to fit your exact setup — not copied from a generic template.

Integration & Testing

We connect the system to your existing tools and run thorough testing across real-world scenarios. You get full visibility before anything goes live.

Ongoing Optimisation

We don't hand it over and disappear. We monitor performance, refine based on real data, and keep your system evolving as your business does.

Pricing

PRICED FOR THE PROBLEM, NOT A PACKAGE.

We don't believe in one-size-fits-all pricing. Every business has a different scope, different tools, and different goals — so every engagement is priced accordingly.

What we can promise: our pricing is transparent, fair, and always tied directly to the value we deliver. No surprise bills, no lock-in contracts, no vague retainers.

The best way to understand what your investment looks like is to book a discovery call — we'll scope the work together and give you a clear, honest number.

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Scoped to your needs

We quote based on what you actually need — not an inflated package with features you'll never use.

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No lock-in contracts

We earn your ongoing business by delivering results — not by trapping you in a contract.

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ROI-focused

Every system we build is designed to save more time or make more money than it costs. That's the goal.

What does it actually cost?

Our work typically starts with a one-time build fee to set everything up, then an optional monthly fee to keep it running and improving. Most clients see a return within the first 30–60 days.

The only way to get a number that's actually relevant to your situation is to have a conversation. Book a free discovery call and we'll give you a clear scope and honest quote — no strings attached.

Get a Custom Quote

Already know what you need?

If you have a specific automation in mind, reach out directly. We can often give you a ballpark estimate quickly and get started fast.

Call 0485 704 011

Let's Build Something Together

Whether you're ready to start or just want to explore what's possible, we're happy to have a conversation. Reach out directly or fill in the form and we'll come back to you within one business day.

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Phone

0485 704 011

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admin@mibautomates.com

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Hours

Mon – Sat, 9 AM – 5 PM

Book a Discovery Call

Tell us a bit about your business and what you're looking to automate. We'll be in touch to schedule a time.

IF IT CAN BEAUTOMATED,WE BUILD IT.